PBS NewsHour

Airlines scrutinized over frequent flyer program devaluation

Frequent flyer miles are one way airlines try to coax travelers to repeatedly fly with them. However, the Department of Transportation is examining whether airlines have been making promises about the value of the miles but then later tweaking the fine print and making them worth less or harder to use. William Brangham discussed the programs with David Shepardson of Reuters.

Airlines scrutinized over frequent flyer program devaluation

6m 54s

  • April 24, 2024 - PBS NewsHour full episode: asset-mezzanine-16x9

    April 24, 2024 - PBS NewsHour full episode

    S2024 E116 - 57m 46s

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