Help with WETA+

1. Go to the Amazon Fire TV Home screen by selecting the  Home button on your remote. Then select the  Search icon  (magnifying glass) on the left side of the screen and search for WETA+.  
2. Click on the WETA+ App. 
3. Click Download.  
4. Wait the app to install.  

1. On the remote control, press the  HOME  button. 
2. Select the  Google Play store  app in the  Apps  category. 

Note:  For Android™ 8.0 and some Android 9 models: If the Google Play store is not in the Apps category, select   Apps, and then select Google Play store or get more apps. 

You will then be taken to Google's applications store: Google Play, where you can browse applications and download and install them on your TV. 

3. On the Google Play store screen, use the navigation buttons of the TV remote control and select the Search  icon (looks like a magnifying glass) 

Note: If you do not find the  Search  icon, press the UP  arrow button on the remote control once, then the  Search  icon will display on the screen. 

4. The input field is displayed on the upper side of the screen. Use the microphone on the remote control or the on-screen keyboard on the TV to search for the app's name you want to install. 

Using Voice Search 

Note:  The color and shape of the icon may differ depending on the model or OS version. 

1. With the remote control, select the  Microphone  icon and press the  Enter  button. 
2. When the color of the Microphone icon changes to  white  or  red, say the name of the app you are searching for in the microphone on the remote control. 

Using the on-screen keyboard 

1. On the remote control, at the input field on the screen, press the  Enter  button. The on-screen keyboard will be displayed at the bottom of the screen. 

Note:  The on-screen keyboard is displayed with the following method depending on the model. The color and shape of the icons may also differ depending on the model or OS version. 

• On the remote control, if the  Microphone  icon is white,  press the  Right  arrow button once. 
• On the remote control, if the  Microphone  icon is red, press the  Right  arrow button twice. 

2. Enter the name of the app you want to search for ("WETA+") by using the navigation buttons of the TV remote control and then press the  Enter  button. 

Note:  The  Google Play store  app may automatically display the apps corresponding to your search phrase. Select the app you wish to install from the search results, and then select  Install.  

1. On your Apple TV home screen locate the App Store. This will appear as a blue square with a white, stylized “A” made from a pencil, a ruler, and a paintbrush.
2. Select the Magnifying Glass button to Search. It will appear in the upper right corner.
3. Using the onscreen keyboard, enter “WETA”. Press the blue search button to complete the search
4. Select the WETA+ app  from the list of results.
5. Select  Get  to begin downloading the app.
6. Once the app has successfully downloaded, select the Open button. 

You will now be redirected into the WETA+ app. The WETA+ app icon has also been added to your device. In the future, when you wish to use the WETA+ app, you can simply locate it amongst the other apps on your home screen and click it to open the app. 

1. On the left side of the screen, locate the magnifying glass. This will bring up the search function.
2. Using the onscreen keyboard, type in “WETA”.
3. Under the section labeled “Apps and Games” you will see the WETA+ App.
4. Click on the app and you will be taken to install screen. Click on the Install button and the app will begin to download.
5. The WETA+ app will be added to the end of your list of apps.
6. To move the WETA+ app towards the left (beginning of your app list), navigate to the WETA+ App using the right directional pad on your remote. Press and hold on the WETA+ App the center button until arrows appear on the left and right sides of the app. Pressing left on your directional pad on your remote will move the app to front (beginning of your app list). Press the back button or arrow pointing to the left to resume normal usage of your tv.

1. On your Roku home screen, select  Streaming Store.  Depending on your Roku device, this option may instead appear as  Channel Store. 
2. Select the  Search  option, then use the onscreen keyboard to search for "WETA". 
3. Select the  WETA+ app  from the list of results.
4. Select Add Channel to begin downloading the app. 
5. Once the app has successfully downloaded, select  OK. Select the  Go to Channel  option, or go back to the home screen of the Roku, and click on the WETA+ icon that appears there when you are ready to sign in. 

• Go to your Smart TV's Home menu by selecting the Home button on your remote.
• Using your remote's arrow buttons, highlight the Apps option on the bottom row your Samsung Smart TV's Home screen. Select the Apps option.
  • If you have a newer Samsung TV model, your Samsung Smart Hub may show on the icons on the side instead of the bottom.
    
    If so select the magnifying glass icon on the left to search the Samsung Smart Hub, or select APPS along the middle row to open the apps menu on your smart hub.
• If you selected the apps option, using your remote's arrow buttons again, highlight the magnifying glass icon or search feature within your Smart TV's Apps screen.
  • If you instead selected the magnifying glass icon to start with, you will already be on the search screen
• Search Samsung's available offering by typing "WETA" into the search bar and look for the WETA+ app.
• Select the WETA+ app and an option to Install WETA+ will appear in the center of the screen. Select this option.
• WETA+ will begin installing to your Samsung Smart TV. When the download completes, you will have the option to Open the app from this screen, and you can also open WETA+ in the future from your Home menu, where it will be listed with your other apps.

1. Open the  Google Play Store  on your device.  
2. Tap  Search apps. 
3. Type  WETA+ into the search box.  
4. Select  WETA+ from the list of options.  
5. Select the PBS app from the list to open the app's information screen. Tap  Install  to begin the installation of the app. 
6. A circle icon will appear and slowly fill in as the app downloads. This may take a few minutes to complete. Once the app is downloaded, you will see an  OPEN  option. Click  OPEN  o open the WETA+ app. 

You will now be redirected into the WETA+ app. The WETA+ app icon has also been added to your device. In the future, when you wish to use the WETA+ app, you can simply locate it amongst the other apps on your home screen and click it to open the app. 

1. On your iPhone/iPad home screen locate the App Store. This will appear as a blue square with a white, stylized “A” made from a pencil, a ruler, and a paintbrush.
2. Select the Magnifying Glass button to Search. It will appear in the bottom right corner.
3. Using the onscreen keyboard, enter “WETA”. Press the blue search button to complete the search
4. Select the WETA+ app from the list of results.
5. Select  Get  to begin downloading the app. You may need to Double Click to Install depending on your iPhone/iPad model.
6. Once the app has successfully downloaded, select  the Open button. 

You will now be redirected into the WETA+ app. The WETA+ app icon has also been added to your device. In the future, when you wish to use the WETA+ app, you can simply locate it amongst the other apps on your home screen and click it to open the app. 

When you first open the app, you will see a screen asking you to sign in or create an account. Select the option that applies to you. 

Next, you will be taken to a page showing you a 6-digit code and telling you to go to WETA.org/plus on your cell phone, tablet or computer. If you prefer, you can instead scan the QR code on the screen with your phone. 

Once on weta.org/plus you will need to enter the code, and you will be taken to a screen confirming if you want to sign in or create a new account. Select the option that applies to you. 

If you select “Sign in with a PBS account” you will be prompted to enter your existing PBS account information. 

If you choose to “Create a PBS account” you will be asked for a first name, last name, email address and to create a password. Please note that if you are an existing WETA member and have not created a Passport account, this is the option for you. Please use the same email address you used for your existing donation when creating your account. 

If you signed in with an existing account AND have an active Passport account, you will be taken to a screen thanking you for your support. Click “Start Watching” to finish the sign in process and go to the WETA+ Passport member home screen. 

If you signed in with an existing account without Passport OR created a new account, you will be taken to a screen where you can choose from WETA+ or WETA+ with Passport. 

If you are an existing WETA member, with a Passport qualifying donation and have never created your Passport account, please go to the WETA+ option then go to https://www.pbs.org/passport/lookup/  with the email account your WETA membership is connected to, to finish creating your Passport account. 

If you are not an existing WETA member: 

• If you choose WETA+ you will be taken to the WETA+ home screen. 
• If you choose WETA+ with Passport, this will open additional content only available to Passport members, and you will be taken to a screen directing you to our donation page. Once you have made your donation, the screen will update to the WETA+ Passport member home screen. 

When you first open the app, you will see a screen asking you to sign in or create an account. Select the option that applies to you. 

Next, you will be taken to a page showing you a 6-digit code and telling you to go to WETA.org/plus on your cell phone, tablet or computer. If you prefer, you can instead scan the QR code on the screen with your phone. 

Once on weta.org/plus you will need to enter the code, and you will be taken to a screen confirming if you want to sign in or create a new account. Select the option that applies to you. 

If you select “Sign in with a PBS account” you will be prompted to enter your existing PBS account information. 

If you choose to “Create a PBS account” you will be asked for a first name, last name, email address and to create a password. Please note that if you are an existing WETA member and have not created a Passport account, this is the option for you. Please use the same email address you used for your existing donation when creating your account. 

If you signed in with an existing account AND have an active Passport account, you will be taken to a screen thanking you for your support. Click “Start Watching” to finish the sign in process and go to the WETA+ Passport member home screen. 

If you signed in with an existing account without Passport OR created a new account, you will be taken to a screen where you can choose from WETA+ or WETA+ with Passport. 

If you are an existing WETA member, with a Passport qualifying donation and have never created your Passport account, please go to the WETA+ option then go to https://www.pbs.org/passport/lookup/  with the email account your WETA membership is connected to, to finish creating your Passport account. 

If you are not an existing WETA member: 

• If you choose WETA+ you will be taken to the WETA+ home screen.
• If you choose WETA+ with Passport, this will open additional content only available to Passport members, and you will be taken to a screen directing you to our donation page. Once you have made your donation, the screen will update to the WETA+ Passport member home screen. 

Open the app. You will see a screen showing you a yellow button to sign in or sign up. Click on it. 

Next, you will be taken to a page showing you a 6-digit code and telling you to go to WETA.org/plus on your cell phone, tablet or computer. If you prefer, you can instead scan the QR code on the screen with your phone. 

Once on weta.org/plus you will need to enter the code, and you will be taken to a screen confirming if you want to sign in or create a new account. Select the option that applies to you. 

If you select “Sign in with a PBS account” you will be prompted to enter your existing PBS account information. 

If you choose to “Create a PBS account” you will be asked for a first name, last name, email address and to create a password. Please note that if you are an existing WETA member and have not created a Passport account, this is the option for you. Please use the same email address you used for your existing donation when creating your account. 

If you signed in with an existing account AND have an active Passport account, you will be taken to a screen thanking you for your support. Click “Start Watching” to finish the sign in process and go to the WETA+ Passport member home screen. 

If you signed in with an existing account without Passport OR created a new account, you will be taken to a screen where you can choose from WETA+ or WETA+ with Passport. 

If you are an existing WETA member, with a Passport qualifying donation and have never created your Passport account, please go to the WETA+ option then go to https://www.pbs.org/passport/lookup/  with the email account your WETA membership is connected to, to finish creating your Passport account. 

If you are not an existing WETA member: 

• If you choose WETA+ you will be taken to the WETA+ home screen.
• If you choose WETA+ with Passport, this will open additional content only available to Passport members, and you will be taken to a screen directing you to our donation page. Once you have made your donation, the screen will update to the WETA+ Passport member home screen. 

1. Click on the app to open.
2. Select either “Create a free account” or “Sign in with existing account.” 

Creating a new account

You will be asked to enter the following information: 

1. Name
2. Email
3. Password 

You will then be taken to a screen asking you if you would like WETA+, and all its free content, or WETA+ with PBS Passport (which includes additional content for a donation of at least $60 for 1 year, or an ongoing donation of $5 a month).  

If “WETA+” click on "Start Watching and Enjoy."  

If “WETA+ with PBS Passport” click on "Donate and Start Watching."  

Next, you will be taken to a screen with a QR code or hyperlink to our donation page. Once your donation is received, your app will automatically update to WETA+ with Passport. If you choose not to donate, you can click maybe later and still get the free WETA+ content.  

If you believe you already have a qualifying donation and just never created your Passport account or you are told an account already exists with your email, please go to https://www.pbs.org/passport/lookup/  with the email account your WETA membership is connected to, to finish creating your Passport account. You do NOT need to donate again. 

Signing in to an existing account

You will be asked to enter your email address, password, and agree to the terms of use.  

Note: if your existing account is tied to Facebook, Apple, or Google, you will see instructions on the right side of the screen to unlink them by pressing Passport reset. Please follow these instructions, and then sign in.  

If you already have PBS passport, enjoy the WETA+ app.  

If your existing account does not have PBS Passport you will be taken to a screen asking you if you would like WETA+, and all its free content, or WETA+ with PBS Passport (which includes additional content for a donation of at least $60 for 1 year, or an ongoing donation of $5 a month). 

If “WETA+” click on "Start Watching and Enjoy."  

If “WETA+ with PBS Passport” click on "Donate and Start Watching."

You will then be taken a screen with a QR code or hyperlink to our donation page. Once your donation is received, your app will automatically update to WETA+ with Passport. If you choose not to donate you can click "Maybe Later" and still get the free WETA+ content.  

Open the app. You will see a screen showing you a yellow button to sign in or sign up. Click on it. 

Next, you will be taken to a page showing you a 6-digit code and telling you to go to WETA.org/plus on your cell phone, tablet or computer. If you prefer, you can instead scan the QR code on the screen with your phone. 

Once on weta.org/plus you will need to enter the code, and you will be taken to a screen confirming if you want to sign in or create a new account. Select the option that applies to you. 

If you select “Sign in with a PBS account” you will be prompted to enter your existing PBS account information. 

If you choose to “Create a PBS account” you will be asked for a first name, last name, email address and to create a password. Please note that if you are an existing WETA member and have not created a Passport account, this is the option for you. Please use the same email address you used for your existing donation when creating your account. 

If you signed in with an existing account AND have an active Passport account, you will be taken to a screen thanking you for your support. Click “Start Watching” to finish the sign in process and go to the WETA+ Passport member home screen. 

If you signed in with an existing account without Passport OR created a new account, you will be taken to a screen where you can choose from WETA+ or WETA+ with Passport. 

If you are an existing WETA member, with a Passport qualifying donation and have never created your Passport account, please go to the WETA+ option then go to https://www.pbs.org/passport/lookup/ with the email account your WETA membership is connected to, to finish creating your Passport account. 

If you are not an existing WETA member: 

• If you choose WETA+ you will be taken to the WETA+ home screen.
• If you choose WETA+ with Passport, this will open additional content only available to Passport members, and you will be taken to a screen directing you to our donation page. Once you have made your donation, the screen will update to the WETA+ Passport member home screen. 

1. Open the app. You will see a screen showing you a yellow button to sign in or sign up. Click on it.
2. You will be taken to a screen asking if you want to sign in with a PBS account or create a new account. Select the option that applies to you. 

If you select “Sign in with a PBS account” you will be prompted to enter your existing PBS account information. 

If you choose to “Create a PBS account”, you will be asked for a first name, last name, email address, and to create a password. Please note if you are an existing WETA member and have not created a Passport account this is the option for you. Please use the same email address you used for your existing donation when creating your account. 

If you signed in with an existing account AND have an active Passport account, you will be taken to a screen thanking you for your support. Click “Start Watching” to finish the sign in process and go to the WETA+ Passport member home screen. 

If you signed in with an existing account without Passport OR created a new account, you will be taken to a screen where you can choose from WETA+ or WETA+ with Passport. 

If you are an existing WETA member, with a Passport qualifying donation who never created your Passport account, please go to the WETA+ option then go to https://www.pbs.org/passport/lookup/ with the email account your WETA membership is connected to, to finish creating your Passport account. 

If you are not an existing WETA member: 

If you choose WETA+ you will be taken to the WETA+ home screen. 

If you choose WETA+ with Passport, this will open additional content only available to Passport members, and you will be taken to a screen alerting you that you are not transacting with apple and directing you to WETA.org/Apple.  Once you have made your donation, the screen will update to the WETA+ Passport member home screen. 

Please note: This screen will show a warning that you are not transacting with Apple.

Open the app. You will see a screen showing you a button to sign in or sign up. Click on it. 

You will be taken to a screen asking if you want to sign in or create a new account. Select the option that applies to you. 

If you select “Sign in with a PBS account” you will be prompted to enter your existing PBS account information. 

If you choose to “Create a PBS account”, you will be asked for a first name, last name, email address, and to create a password. Please note if you are an existing WETA member and have not created a Passport account this is the option for you. Please use the same email address you used for your existing donation when creating your account. 

If you signed in with an existing account AND have an active Passport account, you will be taken to a screen thanking you for your support. Click “Start Watching” to finish the sign in process and go to the WETA+ Passport member home screen. 

If you signed in with an existing account without Passport OR created a new account, you will be taken to a screen where you can choose from WETA+ or WETA+ with Passport. 

If you are an existing WETA member, with a Passport qualifying donation who never created your Passport account, please go to the WETA+ option then go to https://www.pbs.org/passport/lookup/  with the email account your WETA membership is connected to, to finish creating your Passport account. 

If you are not an existing WETA member: 

• If you choose WETA+ you will be taken to the WETA+ home screen. 
• If you choose WETA+ with Passport, this will open additional content only available to Passport members, and you will be taken to a screen directing you to our donation page. Once you have made your donation, the screen will update to the WETA+ Passport member home screen. 

1. Open the app. You will see a screen showing you a yellow button to sign in or sign up. Click on it.
2. You will be taken to a screen asking if you want to sign in with a PBS account or create a new account. Select the option that applies to you. 

If you select “Sign in with a PBS account” you will be prompted to enter your existing PBS account information. 

If you choose to “Create a PBS account”, you will be asked for a first name, last name, email address, and to create a password. Please note if you are an existing WETA member and have not created a Passport account this is the option for you. Please use the same email address you used for your existing donation when creating your account. 

If you signed in with an existing account AND have an active Passport account, you will be taken to a screen thanking you for your support. Click “Start Watching” to finish the sign in process and go to the WETA+ Passport member home screen. 

If you signed in with an existing account without Passport OR created a new account, you will be taken to a screen where you can choose from WETA+ or WETA+ with Passport. 

If you are an existing WETA member, with a Passport qualifying donation who never created your Passport account, please go to the WETA+ option then go to https://www.pbs.org/passport/lookup/ with the email account your WETA membership is connected to, to finish creating your Passport account. 

If you are not an existing WETA member: 

If you choose WETA+ you will be taken to the WETA+ home screen. 

If you choose WETA+ with Passport, this will open additional content only available to Passport members, and you will be taken to a screen directing you to our donation page. Once you have made your donation, the screen will update to the WETA+ Passport member home screen.

There is a sidebar with icons on the right of the screen. From top to bottom the icons mean: 

• Magnifying glass is the search feature. Use this to search for shows you know the name of. 
• House is “Home”, takes you back to the home screen of the WETA+ app. 
• The TV is “Series”. Use this to see all our TV show selections. 
• The Clapperboard is “Movies”. Use this to see all our Movie selections. 
• The next icon looks like a signal icon. This is our “live” option. Use this to watch all 5 WETA channels as you would on traditional television. 
• The plus in a circle symbol is your “My list.” This is where you can see any series or movies you added to your my list as well as your watch history. 
• The gear is the “setting” option. Go here to check your account status and find contact information for tech support. 

ON NON-PASSPORT ACCOUNTS ONLY: The blue icon at the bottom is the Passport symbol. Go here if you want to donate to WETA and activate PBS Passport. You can also donate by clicking on a Passport restricted show. 

There is a row of icons at the bottom of the screen: 

• House is “Home”, takes you back to the home screen of the WETA+ app. 
• The TV is “Series”, Use this to see all our TV show selections. 
• The Clapperboard is “Movies”, Use this to see all our Movie selections. 
• The next icon looks like a signal icon. This is our “live” option. Use this to watch all 5 WETA channels as you would on traditional television. 
• The plus in a circle symbol is your “My list.” This is where you can see any series or movies you added to your my list as well as your watch history. 
• In the upper right-hand corner, there are two other icons: 
  • Magnifying glass is the search feature. Use this to search for shows by name. 
  • The gear is the “setting” option. Go here to check your account status and find contact information for tech support. 

There is a row of icons at the bottom of the screen: 

• House is “Home”, takes you back to the home screen of the WETA+ app.
• The TV is “Series”, Use this to see all our TV show selections.
• The Clapperboard is “Movies”, Use this to see all our Movie selections.
• The next icon looks like a signal icon. This is our “live” option. Use this to watch all 5 WETA channels as you would on traditional television.
• The plus in a circle symbol is your “My list.” This is where you can see any series or movies you added to your my list as well as your watch history.
• In the upper right-hand corner, there are two other icons:
  • Magnifying glass is the search feature. Use this to search for shows by name.
  • The gear is the “setting” option. Go here to check your account status and find contact information for tech support.